Returns&Exchanges
At Curvlife, we strive to ensure your complete satisfaction. If you need to return or exchange an item, our straightforward process is designed for your convenience.
1. Eligibility & Timeframe
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60-Day Return Window:
You may initiate a return or exchange within 60 days from the purchase date. Return packages must be postmarked within this period.
→ Returns exceeding 60 days will not be accepted.
2. Return Shipping Costs
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Free Returns:
We cover return shipping costs if the item is damaged, defective, or incorrect (based on our assessment). -
Customer Responsibility:
Return shipping fees apply for changes due to personal preference (e.g., size, color).
3. How to Initiate a Return/Exchange
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Contact Customer Service:
Email service@curvlife.com with your order number and reason for return. -
Ship Your Package:
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Securely pack the item with all original tags and accessories.
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Important: Use only the address provided by our team. Returns sent to other addresses may delay processing.
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4. Refund Processing
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Refunds are issued within 5 business days of receiving your return.
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Funds will be credited to your original payment method.
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Exchanges will ship once the returned item is received and inspected.
5. Important Notes
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Non-Returnable Items:
Final sale items (e.g., clearance, personalized products) cannot be returned. -
Accidental Inclusions:
Curvlife is not responsible for non-Curvlife items sent in return packages.
Questions About Your Return?
Reach out to our support team: service@curvlife.com