Shipping And Order Processing Policy
At Curvlife, we are committed to providing a smooth and transparent shopping experience. Below, you’ll find all the details regarding our order processing, shipping methods, and the costs associated with your purchase.
1. Order Processing Time
- Processing Time: Orders are generally processed within 1–4 business days after payment confirmation.
- Business Days: Our business days are Monday through Friday, excluding weekends and holidays.
- Order Confirmation: You will receive an order confirmation email once your order is successfully placed. A shipping confirmation email will follow once your order has been dispatched.
2. Shipping Method
- We currently only offer standard shipping for all orders.
Please note: Delivery times are estimates and may be affected by external factors such as weather, holidays, or carrier delays.
3. Shipping Costs & Delivery Time
Country | Order Amount | Shipping Fee | Shipping time |
United States | Over $39.99 | Free | 7 - 20 Business Days |
Under $39.99 | $6.99 | 7 - 20 Business Days | |
Canada | Over $39.99 | Free | 10 - 25 Business Days |
Under $39.99 | $7.99 | 10 - 25 Business Days | |
other | Over $39.99 | Free | 7 - 20 Business Days |
Under $39.99 | $6.99 | 7 - 20 Business Days |
4. Tax Information
Once you enter your accurate shipping address, the final tax amount and total will be confirmed and displayed during checkout, ensuring accurate tax information for your order.
5. Final Charges
The total amount charged will include your items' cost, applicable taxes, and shipping fees. All charges will be finalized at checkout.
6. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number to monitor the delivery progress. You can track your shipment directly on the carrier’s website.
7. Order Modifications & Cancellations
- Order Changes: Once your order is processed, we are unable to make changes to the items or shipping details. Please ensure all information is accurate before submitting your order.
- Order Cancellations: If you wish to cancel your order, please contact us within 24 hours of placing the order. Once your order has been processed and shipped, it cannot be canceled or modified.
8. Missing or Damaged Items
- Missing Items: If you believe an item is missing from your shipment, please contact us immediately at service@curvlife.com. We will assist in resolving the issue as quickly as possible.
- Damaged Items: If your order arrives damaged, please contact us within 48 hours of receiving your package, including photos of the damaged items. We will guide you through the return or exchange process.
9. Undeliverable Packages
If a package is returned to us as undeliverable (e.g., due to incorrect address or failed delivery attempts), we will contact you to resolve the issue. Additional shipping fees may apply to resend the package.